The First 90 Days: Why Most Caregiver Turnover Is Preventable and When You Have to Act

The agencies pulling ahead on retention aren’t doing something magical. They’re paying attention to a window most agencies treat as autopilot: the first 90 days.

In this conversation, eRSP sits down with Activated Insights to dig into what their benchmark data actually shows about early turnover, and what high-performing agencies do differently before, during, and after hire.

You’ll learn:

• When caregivers actually disengage — and the drop-off points most agencies don’t track
• Why retention starts in the job posting, not the 60-day check-in
• What a real feedback loop looks like in the first 90 days
• How caregiver visibility into their own training history drives trust and engagement
• What you can act on now, with your existing staff and systems

Every caregiver who leaves before day 90 is a recruiting cost, a training cost, and a client relationship at risk. The agencies treating this as a system instead of a gut feel are the ones pulling ahead.

Watch the episode, then take the next step:

• Explore Activated Insights: activatedinsights.com/ersp
• See how eRSP supports retention from day one: https://erspsolutions.com/demo/