All-In-One
Home Healthcare Software

A fully customizable platform designed for home healthcare agencies that empowers you to work the way you want to.

From hiring care givers to finding clients to advanced scheduling and effortless management. eRSP home healthcare platform gives agencies the tools they need to grow and provide exceptional 

eRSP Home care software

Home healthcare software that enable you to:

Attract New Clients

eRSP seamlessly integrates prospecting services like caring.com, offering a streamlined method to capture client leads and import them directly into eRSP for follow-up, ultimately acquiring new clients.

eRSP integrates with Home Care Pulse to provide agencies with email marketing and survey services, making it easier to attract new clients.  

Engage with potential clients instantly. eRSP equips agencies with the ability to chat directly from their website, assisting in answering queries and drawing in new clientele.

Home healthcare software designed to:

Streamline Operations

eRSP ensures agencies have unparalleled access, hosted on one of the most secure cloud providers, Microsoft Azure.

Agencies can conveniently access eRSP from anywhere, assured that caregivers will always have the correct information at their fingertips.

By managing client schedules digitally, eRSP eliminates the necessity for paper schedules, while its integration with EVV systems guarantees precise tracking of caregiver visits without dependence on paper timesheets.

eRSP further automates billing and invoicing procedures, generating electronic invoices from recorded visit data. Moreover, the platform offers document management features, enabling agencies to create custom forms to digitize and organize crucial documents like care plans and employee records, thereby reducing reliance on physical paper files.

Effortlessly handle client prospects and referral sources, along with managing your new employee onboarding procedures.

eRSP’s CRM capability organizes profiles, contracts assessments, tasks, and follow-up tracking.

In addition, our pre-defined reports offer insight into pending tasks, conversion rates, and achievement of sales activity goals.

eRSP simplifies scheduling by consolidating client and caregiver details, offering a streamlined way to modify weekly schedules effortlessly.

With real-time updates from eRSP Mobile Connect and auto-calendar build features, monitoring caregiver locations and determining necessary actions becomes straightforward, ensuring that all adjustments are immediately reflected.

With eRSP you can manage your caregiver skills, capabilities, credentials, availability and pay. 

Making it easy to match the right caregiver to your client’s needs AND automatically apply the correct pay rates for services rendered.

eRSP automatically generates calendars up to 90 days in advance, seamlessly factoring in caregiver skills, PTO, client schedules, and more.

Stop building out by hand and start saving time.

The eRSP mobile app enables caregivers to conveniently access essential information, communicate instantly, verify assignments, input care notes, clock in and out, and document activities and medications. Additionally, caregivers can view late alerts directly from the app.

Give your caregivers the tools wherever they are, ensuring seamless communication and coordination in delivering exceptional care to your clients. 

eRSP simplifies Electronic Visit Verification (EVV) by seamlessly integrating it into caregivers’ routines.

Through the eRSP mobile app or client’s phone, caregivers efficiently clock in/out of visits, capturing verified start and end times.

Geo tracking ensures accuracy by verifying caregivers’ locations during visits. Supervisors can monitor visits in real-time via the eRSP dashboard, receiving alerts if any discrepancies may arise. 

Easily manage all your office locations independently with centralized control and visibility.

eRSP comes equipped with a unified dashboard and centralized database. Administrators can efficiently oversee operations across all locations, ensuring consistency and accuracy in data management.

Facilitating seamless scheduling coordination and offers role-based access controls, enabling staff to communicate effectively and collaborate effortlessly across different office locations. 

Whether you’re an individual caregiver, managing a large facility or operating franchises , eRSP ensures that aggregated data is readily available at your fingertips.

With prebuilt dashboards and reports, eRSP equips home health agencies with transparent insights into their operations, providing valuable data for informed decision-making and strategic planning. 

Home care calendar software
Scheduling interface

Home healthcare software engineered to:

Attract, Enable, and Retain Caregivers

eRSP allows you to build custom online applications to effectively tracks all applicants, keeps detailed notes, and ensures that your agency doesn’t waste time on candidates who aren’t suitable.

By providing a comprehensive system for applicant management, eRSP enables your agency to focus its efforts on candidates who align with your requirements and values, thereby optimizing the recruitment process and increasing the likelihood of finding the right caregivers for your organization.

Conduct thorough background screenings directly within the eRSP platform.

This integration ensures that agencies can efficiently vet potential employees, verify their qualifications, and maintain compliance with regulatory standards.

Provide real-time adjustments to your caregiver schedules, ensuring they are informed about assignments at all times.

Additionally eRSP provides detailed profiles to match caregivers with your clients’ needs accurately – ensuring optimal care quality. 

Send caregivers a text, notification, or email reminding them of their upcoming shifts within the next 24 hours, ensuring they fully understand their schedules.

Ensuring precise caregiver compensation is vital, and with eRSP, it’s a certainty.

Caregiver pay rates are automatically computed based on services rendered, skills utilized, and time invested, including factors such as holiday pay, overtime, double time, and sleep time.

This guarantees accuracy and efficiency in pay calculation, eliminating errors and ensuring fair compensation for caregivers’ invaluable services.

Moreover, eRSP is fully compliant with federal labor laws, including mandates like the Fair Labor Standards Act (FLSA), ensuring adherence to regulations regarding overtime and other labor-related mandates.

eRSP seamlessly integrates with training and certification tools tailored for home health care, such as CareAcademy.

The platform efficiently tracks training completion rates and qualifications, influencing scheduling decisions.

eRSP communicates open shifts to caregivers in real-time, enabling home care agencies to efficiently fill vacancies.

Through the eRSP platform, agencies can notify caregivers of available shifts in real-time via notifications or alerts.

Caregivers can then easily view and accept these open shifts directly within the eRSP system, streamlining the process and reducing the time spent manually coordinating schedules.

By effectively communicating open shifts, eRSP empowers agencies to optimize their staffing levels, maximize caregiver utilization, and ultimately secure more work opportunities, ensuring uninterrupted care for clients.

eRSP enables dynamic two-way communication with caregivers through its integrated SMS or in-app messaging capabilities. 

Ensure timely updates on activities, schedules, and training in real-time – fostering transparency and efficiency.

Home healthcare software that allows you to:

Ensure Reliability, Compliance, and Security

The eRSP Platform is hosted by Microsoft Azure. 

Here at eRSP ensures top-notch security, reliability, and compliance.

With Azure’s robust infrastructure and extensive certifications like HIPAA and GDPR, eRSP guarantees the confidentiality of healthcare data. Its scalability and redundancy further ensure uninterrupted service and optimal performance for home healthcare agencies and caregivers.

eRSP guarantees HIPAA compliance prioritizing strict measures like encryption, access controls, and regular audits to protect patient data.

eRSP maintains an exceptional 99.5 percent uptime Service Level Agreement (SLA), ensuring reliable accessibility and uninterrupted service for our clients.

This high level of uptime demonstrates our commitment to providing a dependable secure platform for home care agencies, and caregivers. 

eRSP offers agencies EVV capabilities by seamlessly integrating into all 3rd party aggregators and complies with stated mandated systems.

The eRSP mobile app enables caregivers to record care activities electronically, reducing reliance on paper-based documentation and ensuring accuracy in reporting.

Additionally, eRSP offers telephony options for caregivers to log their activities via phone calls, providing flexibility and accessibility for users.

eRSP ensures compliance with federal labor laws, including mandates such as the Fair Labor Standards Act (FLSA). By accurately tracking caregiver work hours, including overtime, holiday pay, and double time, eRSP helps agencies adhere to FLSA regulations.

eRSP also assists in managing sleep time and ensures that caregivers receive fair compensation in accordance with labor laws. Additionally, eRSP provides features to monitor and enforce compliance with FLSA-mandated overtime laws, safeguarding agencies from potential legal liabilities and promoting fair labor practices within the home care industry.

eRSP ensures compliance with authorization services requirements, aiding in passing audits and meeting state payer authorizations.

Agencies can easily gather data, generate reports, and export them to be submitted to VA (Veterans Affairs) or other agencies.

With eRSP’s robust reporting capabilities, agencies can easily track and document authorization status, streamlining the audit process and demonstrating adherence to regulatory standards.

PCI Compliant seal

Home healthcare software that helps:

Enhance Financial Performance

With eRSP, home care agencies can apply uplifts and handle exceptions on a weekly basis and run invoicing daily, weekly, or monthly as needed.

The platform allows you to set pricing for services, offer discounts, and establish minimum billable hours, ensuring accurate billing and profitability.

Overall, eRSP streamlines pricing, invoicing, and billing processes, providing you with the tools to manage your agency’s finances efficiently.

Managing accounts receivables in eRSP makes it easier for agencies to control client billing and balance-due activities within the platform. This includes invoicing, payments, adjustments, and credit balance transactions.

In addition, the platform seamlessly integrates into any 3rd party accounts receivable tool and syncs information as needed.

For agencies dealing with Medicaid or VA-funded services, the eRSP platform manages remittance payment corrections by providing summary transactions for P&L purposes even after period closure. In turn, reducing manual effort in reconciling transactions between platforms. 

eRSP offers agencies the ability to designate patients for automated payments, streamlining the billing process and ensuring timely transactions with ease.

eRSP streamlines collections with automated ACH and credit card processing to manage payments efficiently. 

eRSP provides a secure and reliable XXXX process that maintains compliance with industry standards and safeguards sensitive financial information.

Accordion Content

eRSP delivers real-time financial reporting through prebuilt dashboards and reports, offering organizations instant visibility into their financial performance and enabling them to make informed decisions swiftly and effectively.

Schedule a Demo

Schedule your demo today and experience the power of eRSP home healthcare software in action.

Women using eRSP software platform on a laptop