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Software Built for California Community Living Network (CCLN) Agencies

SLS, ILS & IDD Care Software for California Agencies, Regional Centers, & Medicaid Billing

eRSP is a proud member of the California Community Living Network (CCLN) and has been supporting 2,000 agencies nationwide — including 40+ CCLN agencies — for 25+ years. Whether you’re serving regional center clients, billing Medicaid, or managing both, eRSP gives your team the tools to document with confidence, bill accurately, and stay compliant with California’s requirements.
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Mockup software graphic showing patient profile interface and care notes box

Multi Program Support

Manage SLS, ILS, and other IDD services within a single platform, with program-specific workflows, documentation, and billing structures

  • Agency Analytics & Reporting — Real-time dashboards to track hours, visits, DSP utilization, and revenue trends
  • Credential Tracking & Alerts — Automatic notifications before certifications and credentials expire
  • Centralized Data Management — Client, DSP and visit data all in one place
  • DSP Management — Streamline scheduling, onboarding, and communication across your direct support professional team
  • Flexible for Single or Multi-Location Agencies — Whether you’re operating one location or multiple, eRSP keeps documentation, billing, and reporting consistent across all programs, including SLS, ILS, and IDD services

ISP Progress Reports

ISP Progress Reports Generate Individual Service Plan progress reports directly within eRSP. Capture goal-by-goal documentation tied to each client’s Individual Service Plan (ISP), supporting the day-to-day service delivery of SLS and ILS programs while keeping your agency audit-ready.

Monthly Progress Note Reports

Consolidate DSP notes into a clean monthly summary report. Reduce manual documentation work for supervisors and care coordinators while maintaining the thorough records your Regional Center requires.

Direct Regional Center Billing

Bill directly through your regional centers without leaving eRSP. eRSP supports the billing workflows and formats required by California regional centers, with a Monthly Billing by Service Code report that gives you a high-level view of submission activity across all service codes.

Full Medicaid Billing Capabilities

With built-In Medicaid Billing For agencies, eRSP manages the entire claims workflow with automated eligibility checks and claim scrubbing to minimize denials.

Dedicated Billing Specialist Support

Work directly with eRSP’s internal billing specialists who understand California Regional Center and Medicaid requirements. Get hands-on support with claims, denials, and payer-specific nuances.

Integrated EVV Compliance

eRSP’s built-in EVV integrates directly with approved state EVV systems, helping California agencies meet Medicaid requirements without juggling separate platforms. Visit verification, caregiver clock-in and clock-out, documentation, and billing all work together within eRSP, reducing administrative work while supporting compliance and claim accuracy.

Mockup software graphic showing patient profile and billing features

See eRSP in Action

Book a personalized demo with our team. We’ll focus on what matters most to your agency — SLS and ILS workflows, Regional Center billing by service code, ISP documentation, EVV compliance, or all of the above.
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Frequently Asked Questions

What makes eRSP different from other software for IDD agencies?

eRSP was built to support the operational, documentation, and billing needs of community-based care providers. Unlike many generic software for IDD agencies, eRSP includes California-specific workflows for Supported Living Services (SLS), Independent Living Services (ILS), Regional Center billing, ISP documentation, Medicaid billing, EVV compliance, and reporting, all within a single platform.

Yes. eRSP is designed for agencies that provide Supported Living Services (SLS), Independent Living Services (ILS), and other intellectual and developmental disability (IDD) programs. The platform allows agencies to manage multiple service lines while maintaining separate documentation, billing, and reporting requirements.

Yes. eRSP functions as comprehensive IDD care management software by helping agencies manage client records, Individual Service Plans (ISPs), caregiver documentation, scheduling, billing, compliance tracking, and operational reporting from one centralized system.

Absolutely. Many Independent Living Agency providers use eRSP to document services, track ISP goals, generate progress reports, manage staff schedules, and streamline Regional Center billing requirements.

Yes. eRSP supports direct Regional Center billing workflows and reporting. Agencies can generate Monthly Billing by Service Code reports and maintain documentation needed to support accurate billing submissions and audits.

Yes. For agencies that bill Medicaid, eRSP includes full Medicaid billing capabilities, including EVV integration, eligibility verification, claim scrubbing, and denial management support. This makes it a strong solution for agencies managing both Regional Center and Medicaid funding sources.

Yes. Whether you operate a single office or multiple service locations, eRSP helps standardize documentation, billing, scheduling, and reporting across your organization. This flexibility makes it a popular choice among growing IDD agency software users.

Yes. Whether you operate a single office or multiple service locations, eRSP helps standardize documentation, billing, scheduling, and reporting across your organization. This flexibility makes it a popular choice among growing IDD agency software users.

eRSP includes operational and compliance reporting tools that allow agencies to generate ISP Progress Reports, Monthly Progress Note Reports, utilization reports, billing summaries, revenue tracking dashboards, and caregiver performance insights.

Yes. eRSP can support agencies that provide services across multiple care models, making it a practical software for IDD and long-term care organizations that need one platform to manage staff, clients, documentation, scheduling, and billing.

eRSP helps agencies recruit, onboard, schedule, communicate with, and manage Direct Support Professionals (DSPs). Managers can track credentials, monitor utilization, and ensure staff remain compliant with training and certification requirements.

When comparing software solutions for IDD agencies, look for tools that support documentation, ISP tracking, billing, scheduling, compliance monitoring, reporting, and caregiver management. It’s also important to choose a platform that understands California Regional Center and Medicaid workflows.

Yes. eRSP combines care management, documentation, scheduling, payroll support, and billing into a single platform. This reduces duplicate data entry and helps agencies improve operational efficiency while maintaining accurate records.

Yes. eRSP is a proud member of the California Community Living Network (CCLN) and currently supports more than 40 agencies within the network. Our team understands the operational and billing requirements commonly faced by California providers.

eRSP has been serving home care, community-based care, and IDD providers for more than 25 years. Today, over 2,000 agencies nationwide use eRSP to manage operations, documentation, compliance, and billing.