Looking for answers about eRSP home care software?
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Our FAQs cover everything from what eRSP is and its benefits for your agency to its user-friendliness, customization options, data security measures, integration capabilities, and support services.
General
eRSP is a comprehensive home care software platform designed to streamline operations and enhance efficiency for home healthcare agencies.
eRSP offers a wide range of features including intuitive scheduling, client management, billing and reporting, caregiver communication tools, payments processing, and more.
eRSP is an ideal solution for all agencies. The eRSP platform is scalable to accommodate the diverse needs of smaller agencies, multi-office locations, and even franchise operations. eRSP’s scalability enables seamless expansion or downsizing of operations, ensuring adaptability to changing agency requirements across different agencies.
eRSP makes it easy to manage your care provider’s skills, capabilities, credentials, availability and pay.
Ensure you’re matching the right care provider to your client’s need AND automatically apply the correct pay rates for services rendered.
Yes, eRSP offers seamless integration capabilities with other software systems commonly used in the healthcare industry, such as electronic medical records (EMR) systems and payroll software.
Support
Yes, eRSP provides free upgrades as part of our commitment to continuously enhancing our platform and ensuring that our clients have access to the latest features and improvements.
eRSP provides comprehensive support to our clients, including training, technical assistance, and ongoing customer support to ensure smooth implementation and optimal usage of our software.
We provide live phone support as well as email. You can reach support here.
eRSP prioritizes data security and compliance by adhering to stringent industry standards.
We are proud to be SOC 2 compliant, which ensures that our systems and processes meet rigorous criteria for security, availability, processing integrity, confidentiality, and privacy. Additionally, we are fully HIPAA compliant, meaning that we maintain strict safeguards to protect the confidentiality and integrity of patient information in accordance with HIPAA regulations.
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