New York home care agencies operate under some of the strictest EVV requirements in the country. Between complex schedules, caregiver accountability, and Medicaid compliance, it can be difficult to stay on track. This is especially true for new agency owners or those still relying on paper processes.
Having the right EVV software for New York home care agencies helps take some of that pressure off. When visit tracking and documentation live in one place, it becomes easier to keep information accurate and stay aligned with EVV requirements.
At eRSP, we work with New York home care agencies that want EVV tools built into a full home care software system. Below, we walk through the EVV features agencies should look for and how eRSP home care software supports those needs.
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What Does EVV Mean for New York Home Care Agencies?
Electronic Visit Verification, or EVV, is a way to confirm that a home care visit actually happened. In New York, it is required for Medicaid funded services and directly affects whether claims are paid.
At a minimum, agencies need to be able to show:
- When the visit started and ended
- Which caregiver provided the care
When that information is missing or does not line up, it can lead to denied claims, audits, or extra time spent fixing records.
For agencies still using paper or manual tracking, keeping up with EVV can be difficult. This is often when agencies begin looking for a better way to manage visit verification. EVV software captures visit details as care is delivered, so records stay accurate and easier to manage.
Which EVV Software Features Are Most Important for New York Agencies?
When you are looking at EVV software for New York home care agencies, it helps to focus on the basics. The right features should make EVV easier to manage, not add more steps.
1. Visit verification you can rely on
EVV software should clearly show when a visit starts and ends, and connect that visit to the correct caregiver and client. If visit data is unreliable or hard to confirm, it can quickly lead to billing issues or compliance questions.
2. Time tracking that stays consistent
Accurate time tracking helps visits match what was scheduled and billed. When time is captured the same way for every visit, agencies spend less time correcting errors later.
3. Scheduling and caregiver assignments in one system
Scheduling tools should support caregiver assignments and make it easier to adjust schedules without losing track of visit data. This helps keep schedules and EVV records aligned.
4. Documentation tied directly to each visit
Visit notes and required details should live with the visit itself. This keeps information organized and easier to find when records need to be reviewed.
5. One place to see visits and records
Having EVV data, schedules, and documentation in one system gives agency owners a clearer view of what is happening and helps identify issues before they become compliance problems.
Together, these features help EVV work the way it should. When everything is connected, agencies can keep visit records accurate and stay aligned with requirements without adding extra steps.
How Does eRSP Support EVV Compliance and Daily Operations?
We built EVV into our full home care software platform, not as a separate add-on. This allows agencies to manage visit verification alongside scheduling, documentation, and billing in one system.
With eRSP, we help agencies:
- Track and verify visits within the same system used to schedule care
- Keep visit data connected to the caregiver, client, and scheduled visit
- Reduce manual entry by avoiding multiple systems for the same information
- Review visit activity more easily and address issues before they affect claims
- Maintain consistent records that support compliance and reporting
Because EVV is part of the platform, agencies do not have to piece together information from different tools. Visit data flows through the system, helping keep records accurate and organized.
Maintain Compliance With eRSP
In New York, EVV is not optional, and small gaps in visit data can quickly turn into bigger problems. That is why choosing the right EVV software for New York home care agencies matters.
eRSP is built to help agencies keep EVV data connected from the start of the visit through documentation and billing. When everything lives in one system, records stay aligned, and agencies spend less time tracking down visit details.
If you are looking for EVV that fits into a complete home care platform, explore eRSP’s capabilities today.
Frequently Asked Questions
What happens if a New York home care agency is not EVV compliant?
Agencies may face denied or delayed Medicaid claims, audits, or requests for additional documentation. Over time, noncompliance can create ongoing administrative issues and affect cash flow.
Can eRSP help reduce administrative workload for home care agencies?
Yes. By keeping EVV, scheduling, documentation, and billing in one system, eRSP helps cut down on manual entry and back and forth work.
Is EVV software for New York home care agencies required?
Yes. EVV is required for Medicaid funded home care services in New York and must meet state requirements.