Schedule Demo

Caregiver Resources

Tools to Help You Succeed, Wherever You Are

As a caregiver, you’re making a difference every day. That’s why we created the eRSP Mobile Connect App to give you everything you need to stay connected, organized, and focused on delivering great care.

With Mobile Connect, you can manage your day right from your phone. No paper, no hassle, no guessing what’s next.

Mobile Connect App is available on iPhone and Android.

Download on the App Store
Get it on Google Play
Mobile phone laying on surface
Mockup software graphic showing caregiver scheduling features

With Mobile Connect, You Can:

Clock In & Out Easily

Check in and out of visits using your phone. No need to call the office.

View Your Schedule Anytime

Access your upcoming shifts, client details, and care instructions wherever you are.

Document Care Quickly

Enter care notes, log tasks, and record medications right from the app.

Message Your Office Instantly

Stay in touch with your team for updates, questions, or support.

Get Real-Time Alerts

Receive notifications for late visits or any changes to your assignments.

Support at Your Fingertips

Mobile Connect is built for caregivers like you, simple to use, always accessible, and designed to make your job easier, not harder.

Need help getting started with the app?

Contact your agency for setup instructions, login details, or support.

Frequently Asked Questions

  • Use Forgot Password on the mobile app login screen or on your agency’s eRSP login page.
  • If you don’t receive the email/text or can’t log in, contact your agency admin/owner/hiring manager to verify your account info.
  • Mobile App: Open the eRSP Caregiver app → choose your shift/visit → tap Clock In or Clock Out and follow any prompts (e.g., client verification).
  • Telephony (if your agency uses it): Call the telephony number provided by your agency → follow the voice prompts (you may need your ID/PIN).
  • If you can’t clock in/out, call your office so they can record your time.
  • Log in to the eRSP website in a browser.
  • Go to My Account → Reports to view hours, pay stubs, or payroll summaries (names may vary by agency).
  • Don’t see what you need? Ask your admin to confirm your access.

Try these steps in order:

  1. Force close the app and reopen it.
  2. Check your internet connection (Wi-Fi/cellular).
  3. Update the app from your app store.
  4. Restart your phone.
  5. Log in via the browser version using your agency’s eRSP URL.

Still stuck? Contact your agency admin. They can escalate to eRSP Support if needed.

Start with your agency admin/office. They know your setup and can adjust permissions or reach eRSP Support on your behalf.