Strategies to Turn Down Potential Clients

Turning down a client isn’t always easy, but sometimes it’s necessary.

In “Strategies to Turn Down Potential Clients” you’ll learn when and why it might be necessary to turn down clients, how to communicate these decisions effectively, and how eRSP software can help manage declined clients efficiently.

In this white paper we’ll cover:

• When To Turn Down Clients

• Assessing Potential Clients

• Clear Communication and Setting Expectations

• Ethical and Professional Considerations

• Managing Difficult Conversations

• Training and Support for Home Care Providers

• Managing Declined Clients through Care Management Software

• Creating a Client Acceptance Policy